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Delivering to Diamond Valley

Medical Equipment Rental in Black Diamond and Turner Valley

Black Diamond is the oldest community we deliver to. In the 2021 census, 30.2% of its residents were 65 or older and the median age was 50.8. Next door, Turner Valley was not far behind, at 22.6% and 46.0. Since 1 January 2023 the two former towns have been one, the Town of Diamond Valley, and their hospital is Oilfields General on Government Road, with High Country Lodge right beside it.

An older population needs a particular kind of help: lift chairs, low beds, scooters and threshold ramps that let someone keep living in a familiar home. We bring them from downtown Calgary, close to an hour away, set them up in the room where they will be used, and show the person and their family how everything works before we leave.

Coming home from

  • Oilfields General Hospital

    At 717 Government Road, about 3 minutes from downtown Black Diamond and 8 minutes from Turner Valley. Its emergency department never closes, and it lists Home Care, an Adult Day Program and continuing care services.

  • High River General Hospital

    About 39.6 km or 33 minutes east. It lists a Community Seating Clinic, inpatient general surgery and the High River Community Cancer Centre.

  • South Health Campus

    In SE Calgary, about 41.9 km or 36 minutes from Black Diamond, with inpatient orthopedics and a Hip and Knee Clinic.

Going home to Diamond Valley

The drive from our downtown address takes about 58 minutes to Black Diamond and 57 to Turner Valley, which puts Diamond Valley among our longest deliveries. That hour is the main thing to plan around. A patient leaving Oilfields General is home in a few minutes, so if a bed or lift chair needs to be there first, call us the day a discharge is mentioned. A delivery the day before is the most reliable plan; same-day is sometimes possible when stock allows and you call early in the morning.

Oilfields General lists Home Care, so the local team is close at hand. Ask about a referral before discharge if one has not been made; anyone can make it with the person’s agreement, and Community Care Access is the central intake for Calgary Zone Home Care. If someone is coming home from South Health Campus or High River instead, the timing advice is the same: tell us the hospital, the date and the time, and we work backwards from there.

Homes here, and what fits in them

Houses dominate both halves of Diamond Valley. In Black Diamond’s 1,180 occupied homes in 2021, 72% were single-detached, 9% were apartments under five storeys, 7% were semi-detached and 80 homes, about 7%, were movable dwellings. Turner Valley’s 1,075 homes were even more uniform: 85% single-detached and 12% semi-detached. For an older resident who intends to stay put, the job is adapting a house they already know, rather than setting up a temporary recovery room.

That changes the equipment conversation. A lift chair in the usual sitting spot, a low bed where the old bed stood, a threshold ramp over the back door sill so a walker can get out to the yard. For a movable dwelling with steps at the door, a modular aluminum ramp may be needed instead. We ask about furniture that has to move, rugs that could catch a wheel, and the route to the bathroom, and we leave things arranged so the person can manage their day.

Discharge coming up

Coming home from hospital in the next day or two?

Phone us with the discharge date and what the care team has recommended. We book delivery to arrive before the patient does, whether they are leaving Oilfields General Hospital. Same-day delivery depends on stock and the time you call, so the earlier the better.

Equipment rentals in Diamond Valley: questions

Do you deliver to both Black Diamond and Turner Valley?
Yes. Both are part of Diamond Valley, and we deliver to addresses in either. The drive from our downtown Calgary address is close to an hour, so give us as much notice as you can.
Is there a delivery charge to Diamond Valley?
It is one of our longest drives. We confirm any delivery charge for your address when you book, along with the monthly rate and the delivery window, before anything is loaded.
Will AADL pay for a hospital bed we rent?
AADL does not reimburse rental charges for temporary or short-term needs. It can fund a homecare bed for eligible people with long-term needs, for example someone who is palliative and wishes to stay home, or who spends 80 per cent or more of the day in bed. That goes through an AADL authorizer, such as a registered nurse, occupational therapist or physiotherapist. Many people rent while they wait for AADL-funded equipment. Ask your care team whether AADL applies to you.
Can equipment go to High Country Lodge?
We deliver to a person’s home, and a suite in a lodge counts, as long as the lodge allows it. Speak to High Country Lodge staff about their rules for hospital beds, lift chairs and scooters first, then let us know who to coordinate with.
We only need a lift chair for a few weeks. Is that possible?
Rentals are monthly, so a few weeks is simply one month. When you no longer need the chair, phone us and we book a time to come back out to Diamond Valley and collect it.

Book a rental delivered to Diamond Valley

Tell us the address, the date and what the care team recommended. We confirm stock, the monthly rate and a delivery window by phone.

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