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For clinicians

Home Medical Equipment Rental for Calgary Clinicians

Occupational therapists, physiotherapists, home care case managers and hospital discharge planners use us to put hospital beds, pressure surfaces, patient lifts, lift chairs, scooters and ramps into clients’ homes across Calgary and the surrounding towns.

Pick the referral tool that fits how you work. Both ask only for what delivery and safe setup need, and both end with us telling you the equipment is in.

Why clinicians refer to us

The reasons are practical. A referral should produce the equipment you specified, in the place you specified, without you chasing it.

  • Accurate specs: we quote manufacturer ratings, and for beds we separate total capacity from maximum patient weight, so you can check a client against the right number.
  • Setup to your notes: bed placement, rail side, chair height and sling are set the way your referral says, and caregivers are shown the controls, charging and power-failure lowering.
  • Confirmation back: after delivery we tell you what went in and flag anything at the home you may want to know about.
  • Clean equipment: every item goes through the same 10-step process before it goes out again, including inspection, cleaning, disinfection with a Health Canada DIN-registered disinfectant, a function and safety check, and sealed packaging for mattresses and slings. The full process is on our cleaning and safety standards page.
  • Clear limits: we don’t assess or prescribe. Clinical questions from families come back to you.

Equipment spec quick reference

Manufacturer figures for the models in our range. Capacities marked "total" include the mattress, rails and accessories; use the patient figure for a client’s weight.

  • Invacare 5410IVC full-electric bed: 350 lb patient, 450 lb total; sleep surface 80 x 36 in; height 15 to 23 in.
  • Drive Delta Ultra-Light 1000 (15033) full-electric bed: 450 lb maximum including occupant.
  • Drive Full-Electric Bariatric Bed, 42 in (15300): 500 lb patient, 600 lb total; height 18.25 to 26.25 in.
  • Invacare BAR750 bariatric bed: up to 675 lb patient, 750 lb total; width 39 to 48 in; deck 15 to 29 in.
  • Drive Med-Aire Plus (14029) alternating pressure and low air loss mattress: 450 lb; cycle selectable at 10, 15, 20 or 25 min.
  • Invacare Reliant 450 (RPL450-1) floor lift: 450 lb; 24 to 74 in at sling hook-up; six-point swivel bar; Invacare slings only, per Invacare.
  • Drive Battery-Powered Patient Lift (13240): 450 lb; boom 27.5 to 76 in; overall width 25 in closed, 41.5 in open.
  • Pride VivaLift! Radiance (PLR-3955) lift chair: 400 lb in all four sizes; seat-to-floor 18 in (Small) to 21.5 in (Large/Tall).
  • Golden Comforter with MaxiComfort (PR-535): 400 lb standard sizes; 500 lb Medium/Wide; 600 lb Large/Wide.
  • Scooters: Pride Victory 10.2 4-wheel (S7102), 400 lb; Golden Patriot 4-wheel (GR575), 400 lb.
  • EZ-ACCESS PATHWAY 3G modular ramp: 1,000 lb ramp rating; 36 or 48 in wide.

Working with home care and community clinicians

Community referrals rarely line up with a hospital timeline. A client may need a bed next week, a lift once the OT has seen the transfer, and a chair only if the first month goes well. Send each piece when you are ready; we keep the client’s address, access notes and family contact on file so later orders don’t start from zero.

We call you before we call the client, so the family hears a plan that matches yours. If a caregiver tells us at setup that the client’s mobility has changed, or the room won’t take the equipment as specified, we pass that to you rather than improvising. Follow-up visits are yours to book; put the date in the notes and we will avoid delivering on top of it.

Funding pathways for your clients

Most rental clients pay privately or claim through benefits. We don’t promise coverage, but knowing the route early avoids a rental that can’t be claimed.

  • AADL: funds equipment for long-term, chronic or palliative needs through authorizers and vendors that hold program agreements. It does not reimburse short-term rentals or pre- and post-operative use, so clients often rent while the funded item is supplied.
  • Workplace and individual plans: Sun Life and Manulife both point members to a doctor’s referral or written recommendation, and Manulife asks for itemized receipts. We provide itemized receipts showing the equipment and rental period.
  • WCB Alberta: equipment must be pre-approved and needs an OT assessment. Involve the WCB case manager before referring; we can supply a quote.
  • Veterans Affairs Canada: special equipment must be prescribed by a VAC-approved health professional.
  • First Nations and Inuit clients: NIHB treats rentals as short-term support and requires a prescription from a recognized prescriber. Only providers enrolled with NIHB can bill it directly.

Questions people ask us

Which form should I use, the referral portal or the express request?
Use the express request when a hospital discharge date is driving the order. Use the referral portal for community clients, home care and outpatient referrals, where the date is set by the client’s needs rather than a bed being freed.
Can a nurse or case manager refer, or only an OT?
Nurses, home care case managers, physiotherapists and social workers can all send a request. We still confirm the order with whoever sent it before contacting the client.
How do your rentals fit with AADL or WCB funding?
A monthly rental is often used to cover the gap before AADL-funded equipment arrives, and for the short-term needs AADL does not cover. Funded items are supplied through each program’s own process, so check the funding route with AADL or the WCB case manager first. Phone us and we will tell you what we can arrange for your client.
Can I get spec sheets for a model before I refer?
Phone us with the model and we will go through the manufacturer’s figures with you, including patient versus total capacity, lift range and sling compatibility.
Do you tell me when the rental ends?
If you ask us to in the referral notes, we let you know when the family arranges collection, which can be useful when you are tracking a transition to funded equipment.

Refer a client or book a discharge

Choose a referral tool above, or call to talk through an order that needs more than a form.

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